Privacy Policy

Privacy Policy

Introduction

Welcome to http://dentists-in-mission-tx.mcallendentalcare.com (referred to as ‘our website’, ‘us’, or ‘we’). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and disclosure of personal data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), Colorado’s Consumer Privacy Act (CPA), Utah’s Consumer Sales and Service Act (UCPA), Connecticut’s Connecticut Transparency and Accountability Law (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This Privacy Policy applies to all aspects of our website, including but not limited to:

  1. Our online applications, services, and products offered through the website.
  2. Any third-party platforms or services linked from our site, as their privacy practices may differ, and they have separate privacy policies that govern user interactions with them.
  3. Interactions between you (our users) and our company when using the above-mentioned services, visiting our websites, or engaging with our communications.

Processing Activities

This policy outlines our data processing activities:

  1. Account Management: When you use our applications and services as an authorized user, we collect and process account information to manage your access and personalize your experience.
  2. Transactions: We securely process payment and financial information for purchases, subscriptions, or other transactions on our platform.
  3. Communication: This includes collecting data from emails, phone calls, text messages (SMS), and newsletters that you choose to receive from us.

Personal Data Collection

We gather a variety of personal data, including:

  1. Account Details: Such as user names, email addresses, and passwords (hashed and encrypted for security).
  2. Payment Information: Credit or debit card numbers, expiration dates, and billing addresses are securely stored for transaction processing.
  3. Financial Records: We may retain financial information related to purchases, refunds, or other financial transactions with our services.
  4. Purchase History: Details about the products or services you have purchased from us, including quantities and purchase dates.
  5. Mobile Device Identifiers: Unique device identifiers and mobile app usage data (with your consent) for personalized content delivery.
  6. Location Data: Information collected from your device’s GPS or Wi-Fi signals to provide location-based services (only when you opt-in).
  7. Feedback and Reviews: Personal insights, suggestions, or ratings you choose to share with us.
  8. Social Media Information: When you interact with our social media accounts, we may collect data like your public profile information and preferences.
  9. Product Interaction: Details about the products you view, search for, or add to your cart on our e-commerce platform.

We obtain this data through direct user input, tracking technologies (like cookies), and third-party service providers who assist in delivering our services.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These ensure basic functions like login, session management, and language preferences.
  2. Preference Cookies: Used to remember your settings and preferences, such as language and display options.
  3. Analytics Cookies: Help us analyze user behavior to improve our services, including tracking total visits, unique visitors, and bounce rates.

Users can exercise control over non-essential cookies through our Cookie Manager or by adjusting their browser settings.

Retention and Deletion

We retain personal data only for as long as necessary, depending on the purpose it was collected:

  1. Account Information: Retained while your account is active and for a reasonable period after account termination to comply with legal obligations.
  2. Transaction Records: Kept for financial record-keeping and tax purposes (as per applicable laws).
  3. Customer Support: We may store interaction records for customer service purposes and to improve our services.
  4. Legal Requirements: Some data must be preserved under applicable laws, regulations, or legal processes.

Once the retention period expires or when no longer required, we securely delete or anonymize the data.

Security Measures

We implement robust security practices to safeguard your personal information:

  1. Encryption: We use encryption protocols for data at rest and in transit to prevent unauthorized access.
  2. Secure Third-Party Processing: Engaging trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Limiting access to your data to authorized personnel only, on a need-to-know basis.
  4. Regular Audits: Conducting periodic security audits and penetration testing to identify and mitigate potential vulnerabilities.

Children’s Privacy

Our services are not intended for children under 18 years old (or the legal age limit in your jurisdiction). We do not knowingly collect or solicit personal data from minors.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: Request access to and receive a copy of the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure/Right to be Forgotten: Demand the deletion of your data, except where required by law or for legitimate business interests.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Data Portability: Receive your personal data in a structured, commonly used format and have it transferred to another controller.
  6. Object/Withhold Consent: Object to the processing of your data or withhold consent for specific purposes.
  7. Non-Discrimination: You cannot be discriminated against for exercising your privacy rights.

To exercise these rights, please contact our Data Privacy Team at your earliest convenience. We will respond within the timeframes set by applicable laws.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any revisions.

Contact Information

For any questions, comments, or data-related requests:

We appreciate your trust in us. Your privacy is our priority, and we are committed to protecting your personal information.